Shipping + Delivery

Last updated: March 2025
Governing Law: These terms are governed by the laws of England and Wales.

We currently offer Registered Airmail shipping from Mauritius for books and physical products. Delivery is available to the UK, Europe, USA, Canada, Australia, New Zealand, South Africa, Asia, and other international regions.

Shipping Rates & Delivery Times

There are no additional per-item charges. Rates are applied once per order.

Tracking & Confirmation

All orders are shipped using Registered Airmail, which includes:

  • A tracking number (basic tracking)

  • Delivery confirmation

  • Signature upon delivery (where applicable)

Tracking details will be emailed to you once your item has shipped.

Delayed or Missing Orders

If your order has not arrived within the expected timeframe:

  1. Check your tracking link (sent via email).

  2. Contact your local postal service with the tracking number.

  3. If the parcel is still missing, contact us at orders@alyxjordan.com with your name and order number. We will assist you

Contact

For order or delivery issues: orders@alyxjordan.com
For all other enquiries: hello@alyxjordan.com